How to Register Your Warranty & File a Claim
RV SnapPads come with a 2-year manufacturer’s warranty. If your pads fail due to a manufacturer's defect within two years of your purchase date, we will replace your pads for free. Warranty coverage does not extend to Acts of god, misuse of product, improper installation and damage from external events like accidents.
Conditions
- Origen RV Accessories LTD will replace any defective products within the acceptable 2-year window, starting from the purchase date.
- Proof of purchase is required for any warranty redemption on your pads.
- If you need to return your UNUSED pads within 30 days of purchase please contact our Customer Service Agents at info@rvsnappad.com.
- Be advised the product must be shipped back to Origen RV Accessories LTD at your cost, meaning you pay the shipping charges for returning any pads.
- Once shipped, email your tracking number to info@rvsnappad.com for confirmation and then your refund will be issued.
Please note: If your SnapPads were purchased from an RV Dealer, Amazon, or other online source we encourage you to contact them for your replacement/refund.
SnapPads are designed to be installed once. Do NOT remove and re-install as this will also void your warranty. Any open-box, used or re-sold pads do NOT include warranty and will not be replaced.
